Question 1

What does ComplyEncrypt actually do?

Accepted Answer

We're an AI-automated compliance workflow for SMEs. We turn ISO 27001, GDPR and NIS2 into a guided product experience — gap analysis, control mapping, policy generation, risk scoring and evidence collection — so a small team can own 90% of the work in-house.

Question 2

Which frameworks do you support?

Accepted Answer

ISO/IEC 27001, GDPR and NIS2 today. We're integrating the upcoming ISO 14001:2026 update and continually map adjacent controls (SOC 2, DORA, ISO 27701) so what you build once is reusable across audits.

Question 3

Do I still need a consultant or auditor?

Accepted Answer

Auditors, yes — certification requires an accredited certification body. Consultants, mostly no. We're built so the first 90% is genuinely DIY; an external expert is reserved for the last mile when their judgement adds real value.

Question 4

How long does it take to get audit-ready?

Accepted Answer

Most SMEs reach 90%+ audit-ready in weeks, not quarters. Time-to-certification depends on your evidence maturity and the certification body's calendar, not our workflow.

Question 5

Is my data safe?

Accepted Answer

Encryption in transit and at rest, role-based access control, audit logging and least-privilege engineering access. Our internal ISMS is aligned with ISO/IEC 27001. See our Privacy Policy for full detail.

Question 6

Where is data hosted?

Accepted Answer

EU regions by default. We sign Data Processing Agreements with sub-processors and apply Standard Contractual Clauses for any transfer that requires them.

Question 7

How is pricing structured?

Accepted Answer

One framework, one payment — no per-seat traps. The pathway you buy includes the full automated workflow, templates and the controls library for that framework.

Question 8

Can I bring my existing policies and evidence?

Accepted Answer

Yes. Upload what you have; we map it to the right controls and flag the gaps. You won't redo work you've already done.

Question 9

Do you offer a free trial?

Accepted Answer

You can explore the platform and the framework pathways before committing. Reach out via the contact page and we'll get you set up.

Question 10

Who do I contact for support?

Accepted Answer

Email support@complyencrypt.com or use the contact page. Privacy and data-rights requests go to privacy@complyencrypt.com.

Frequently asked questions

The Canva for ISO compliance. DIY 90% — skip the consultant.