Question 1

What does ComplyEncrypt actually do?

Accepted Answer

We're an AI-powered compliance workflow for SMEs, with 90% documentation automation for ISO 27001 and GDPR. Gap analysis, control mapping, policy generation, risk scoring and evidence preparation are guided inside the product. Your team reviews the documentation and implements the controls; the 90% claim does not mean 90% compliance or audit readiness.

Question 2

Which frameworks do you support?

Accepted Answer

ISO/IEC 27001 and GDPR today. We're integrating the upcoming ISO 14001:2026 update and continually map adjacent controls (DORA, ISO 27701) so what you build once is reusable across audits.

Question 3

Do I still need a consultant or auditor?

Accepted Answer

ISO certification requires an accredited certification body. We automate 90% of the documentation, not the entire compliance process. Your team remains responsible for review, implementation and evidence, and may need expert advice depending on your scope and risks.

Question 4

How long does it take to get audit-ready?

Accepted Answer

Our 90% claim refers to documentation automation, not audit readiness. Timelines depend on your scope, implementation, evidence maturity and the certification body's calendar.

Question 5

Is my data safe?

Accepted Answer

Encryption in transit and at rest, role-based access control, audit logging and least-privilege engineering access. Our internal ISMS is aligned with ISO/IEC 27001. See our Privacy Policy for full detail.

Question 6

Where is data hosted?

Accepted Answer

EU regions by default. We sign Data Processing Agreements with sub-processors and apply Standard Contractual Clauses for any transfer that requires them.

Question 7

How is pricing structured?

Accepted Answer

One framework, one payment — no per-seat traps. The pathway you buy includes the full automated workflow, templates and the controls library for that framework.

Question 8

Can I bring my existing policies and evidence?

Accepted Answer

Yes. Upload what you have; we map it to the right controls and flag the gaps. You won't redo work you've already done.

Question 9

Do you offer a free trial?

Accepted Answer

You can explore the platform and the framework pathways before committing. Reach out via the contact page and we'll get you set up.

Question 10

Who do I contact for support?

Accepted Answer

Email info@complyencrypt.com or use the contact page. Privacy and data-rights requests go to info@complyencrypt.com too.

Frequently asked questions

Frequently asked questions

The Canva for ISO compliance. Automate 90% of your documentation.